Borrowing money

We have put together a series of three guides which explain what you need to know if you are borrowing money. The guides provide practical guidance about your rights and what you need to be aware of.

Signing up for a loan webSigning up to a loan

The first guide aims to help borrowers understand their rights and obligations when signing up to a loan.


It provides information on:

  • shopping around for a loan
  • what you can expect from your lender
  • the total cost of a loan
  • when you might need a guarantor
  • insurance, waivers and warranties
  • getting out of a loan
  • what happens if you miss a payment.

 

Read more.

During your loan webDuring your loan

This guide explains what you need to know throughout the life of your loan.


It provides information on:

  • what you can expect from your lender
  • changes your lender can make to your loan after you sign up
  • problems paying back a loan
  • switching lenders
  • repaying a loan early.

 

Read more.

Problems with your loan webProblems with your loan

The last guide in the series tells you about what to do if you have problems with your loan.


It provides information on:

  • what you can expect from your lender
  • your options if you are struggling to make payments
  • what happens if you miss payments
  • hardship relief
  • repossession action
  • oppression by lenders.

 

Read more.