Fair Trading media releases

July 2018

Different name, same stuff - LuxStyle becomes Digital Sourcing

13 July 2018

The Commerce Commission is alerting the public to be wary when browsing for products online on sites operated by Digital Sourcing, formerly known as LuxStyle, a company based in Denmark.

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Prolific online sellers beware – fine for failing to disclose ‘in trade’ status

11 July 2018

A Palmerston North man has been fined $5,000 on three charges under the Fair Trading Act for failing to disclose his trader status when selling items on the internet, and for selling an unsafe cot online.

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Spark charged over billing issues and offer to new customers

9 July 2018

The Commission has laid 11 charges against Spark New Zealand Trading Limited (Spark) alleging it made false or misleading representations relating to its billing and a $100 offer for new customers.

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PB Technologies charged for its extended warranties and warned for bait advertising

3 July 2018

PB Technologies Ltd (PB Tech) has pleaded guilty to 14 charges brought by the Commerce Commission for failings in its extended warranty agreements.

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June 2018

Commission charges water filter company over its water softening claims

26 June 2018

HRV Clean Water Limited (HRV) has pleaded guilty to 11 charges laid by the Commission for the unsubstantiated (unproven) or misleading claims HRV made about the benefits of its water filters and about the quality of New Zealand’s domestic water supply.

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May 2018

Apple warned for misleading consumers about their rights

30 May 2018

The Commission has warned Apple Sales New Zealand (Apple) after it likely misled consumers about their Consumer Guarantees Act (CGA) rights and about its replacement products being new.

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Budget Loans fined $720,000 for “cynical and deliberate” repossession tactics

30 May 2018

Finance companies Budget Loans Limited and Evolution Finance Limited (together Budget Loans) have been fined $720,000 in the Auckland District Court, on 125 charges under the Fair Trading Act.

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NZSALE pleads guilty to charges for its children’s nightwear labelling

28 May 2018

Online retailer NZ Sale Limited has pleaded guilty to four charges laid by the Commerce Commission for failing to comply with the product safety standard for children’s nightwear.

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$52,500 fine for selling non-protective safety jacket

15 May 2018

A protective clothing company has been fined $52,500 for selling a safety jacket that did not have the claimed protection against electrical burns.

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Reminder to businesses about ‘Made in New Zealand’ claims

14 May 2018

The Commerce Commission is reminding all businesses that any ‘Made in New Zealand’ claims they make about their products must be accurate, able to be substantiated and must not mislead consumers about the country of origin.

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New videos and quick guides to help businesses avoid unfair contract terms

9 May 2018

The Commerce Commission has launched a new series of videos and quick guides targeted at businesses to help them avoid unfair contract terms in their standard form consumer contracts.

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April 2018

Biggest truck shop fine so far, total fines reach nearly $1.6 million

30 April 2018

In the biggest fine so far handed down against a mobile trader, Mobile Shop Limited (Mobile Shop) has been fined $330,000 for breaches of consumer laws. The sentence brings the total fines handed down in 13 Commerce Commission prosecutions of mobile traders to $1.56 million.

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Charges filed against Noel Leeming for misrepresenting consumers’ rights

27 April 2018

The Commerce Commission has laid nine charges against retailer Noel Leeming Group Limited (Noel Leeming), for alleged misrepresentations about consumers’ rights under the Consumer Guarantees Act (CGA).

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First sentence handed down in Commission's investigation into steel mesh

26 April 2018

Timber King Limited and NZ Steel Distributor Limited (NZSD) have been fined $400,950 for making false and misleading representations relating to their steel mesh products which are used to strengthen buildings.

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Commission lays charges against Vodafone for its FibreX broadband advertising

13 April 2018

The Commerce Commission has laid 27 charges under the Fair Trading Act against Vodafone New Zealand Limited (Vodafone) for engaging in false and misleading conduct in relation to its FibreX broadband service.

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March 2018

Dishing up a surcharge with your hot cross bun

26 March 2018

With the Easter break around the corner, the Commerce Commission is reminding businesses that if they apply a surcharge it must be clearly and accurately disclosed to consumers.

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Fairer contract terms for public transport users in major cities

9 March 2018

A review by the Commerce Commission has resulted in some major public transport providers making changes to the standard terms of use for their re-usable pre-paid travel cards.

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Consumers need to seriously consider if buying from Viagogo is worth the risk

6 March 2018

The Commerce Commission is advising consumers to seriously consider whether buying tickets from ticket reselling website Viagogo is worth the risk after the latest series of complaints.

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February 2018

Latest fine shows toy suppliers must check product safety

26 February 2018

The Commerce Commission is reminding toy suppliers that their products must comply with the mandatory standard for toys, following the conviction of a toy importer for selling a baby rattle which did not comply.

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Red Seal supplements producer warned over “Pharmacy Strength” claims

21 February 2018

The Commerce Commission has issued a warning to Endeavour Consumer Health Limited (Endeavour) over its use of the term “Pharmacy Strength” in marketing its Red Seal Pharmacy Strength range of nutritional supplements.

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If you can’t back it up, don’t say it

20 February 2018

The Commerce Commission has released a new video, giving guidance to traders on false, misleading or unsubstantiated claims and how to avoid making them.

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Sunscreen producer will meet NZ standard for SPF testing

19 February 2018

Sunscreen producer Johnson & Johnson (New Zealand) Limited (JJNZ) has undertaken to the Commerce Commission to only sell sunscreen products which meet the joint Australian/New Zealand standard.

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Supercrete Auckland director fined $37,500 for claiming generic cladding was premium brand

16 February 2018

The former director of Supercrete Auckland Limited (Supercrete) has been fined $37,500 for misrepresenting generic Chinese cladding as the premium Australian-made ‘Hebel’ brand.  

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Toy importer fined for selling unsafe toys

12 February 2018

Toy importer Mega Import and Export Limited (Mega Import) has been fined $65,000 for selling toys which did not comply with a mandatory standard.

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Mobile trader fined despite being liquidated

7 February 2018

A mobile trader has been fined more than $100,000 despite going into liquidation in early 2017. 

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January 2018

Auckland dealership Motor Me warned for misleading conduct when selling used cars

25 January 2018

Motor Me owner and operator Brent Smith has been warned by the Commission that he has likely breached the law for misleading consumers about the quality of the cars Motor Me sold.

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Commission lays charges against EuroSteel

23 January 2018

The Commerce Commission confirms that 59 charges under the Fair Trading Act have been laid against Euro Corporation Limited (EuroSteel) for making false and misleading representations about its steel mesh product known as SE615.

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Warning to NZ Trustees Association Charitable Trust for sending invoices for unsolicited membership services

17 January 2018

The Commission has issued a warning to NZ Trustees Association Charitable Trust (the Trustees Association) about concerns with invoices it sent to registered New Zealand charities for membership services.

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Debt collection group to credit customers overcharged after goods repossessed

16 January 2018

Debt collection group Receivables Management has agreed to credit more than $1.4 million to around 1,700 customers who were wrongly charged interest, costs and fees on loans after their goods had been repossessed and sold.

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Commission alerts public to LuxStyle online sales method

10 January 2018

The Commerce Commission is alerting the public to be wary when browsing for products online on sites operated by Lux International Sales ApS (LuxStyle), a company based in Denmark.

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