In our recent Fit for the Future programme, we have had a focus on strengthening our capability and capacity to ensure we maintain the flexibility, sustainability and resilience of our organisation as we change and grow.
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As part of our commitment to greater transparency and increasing the public's understanding of what we do and how we do it, we publish our priorities for each financial year.
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Like the work for the organisation as a whole, the breadth and depth of our economic regulation activities has grown in recent years in line with increased areas of responsibility and expectations about our role.
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Last month the Commission’s Telecommunications team held a series of stakeholder workshops to better understand issues consumers are facing with their retail telecommunications service providers.
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As the impacts of COVID-19 continue to be felt around the world, the Commission saw a record level of travel-related complaints as a result of the pandemic in the 2019/20 year.
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The Commission is currently consulting on Chorus’ proposal to spend $1.6 billion over the first three years of the new fibre regulatory regime.
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The Commerce Commission’s current cartel criminalisation marketing campaign has driven all-time record levels of traffic to the Commission website.
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