Features

Every two months the Commerce Commission publishes feature articles in the newsletter Bulletin – News direct from the Commerce Commission.

The Bulletin covers a mix of regulation and competition issues. Articles inform about the Commission's thinking, feature case studies and general Commission news. The newsletter also contains updates on consultations, highlight new resources on our website and international news.

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Read previous editions of Bulletin in the Archive.

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Consumer Law Reform – It’s Working

Published on 10 April 2014

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The Fair Trading Amendment Act (FTAA) has only been law for four months, and many of the changes are still to come into effect, but the biggest consumer law reform in decades is already bearing fruit.

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Enhancing consumer protection in a global economy

Published on 6 December 2013

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Competition and consumer agencies worldwide have long recognised the benefits of international cooperation in tackling cross-border offending. The Commerce Commission has been a member of an informal network, the International Consumer Protection Enforcement Network (ICPEN), for many years.

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Consumer law reform continues

Published on 6 December 2013

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The Consumer Law Reform Bill had Committee of the Whole House stage on Tuesday 3 December and is now awaiting its third reading in parliament. We continue to work to ensure we have the systems, processes and policies necessary to provide guidance and enforce the changes anticipated under the new law.

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Surveys show health professionals will benefit from competition and consumer law guidance

Published on 25 February 2013

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Recent surveys undertaken with a number of health professional groups, show professionals working in the health and disability sector will benefit from the guidance materials currently under development by the Commission.

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Commission prepares for biggest consumer law reform in decades

Published on 25 February 2013

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The Commission intends to be ready to fully implement the changes to the Fair Trading Act on the date they come into force, and expects businesses to be ready too.

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Web-based traders a growth area for complaints to Commerce Commission

Published on 28 January 2013

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The growing trend to buy products and services online is spurring a significant growth in complaints to the Commerce Commission about online traders. It’s one of several trends identified in analysis of statistics from the Commission’s Contact Centre for the 2012 year. And more of those complaints are being filed with the Commission online.

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Credit SaILS – new milestone under the Fair Trading Act

Published on 20 December 2012

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The Commerce Commission’s $60 million settlement in the Credit SaILS investigation, announced this week, is a reward for investors’ patience. We hope that investors feel that the wait has been worthwhile. Commission Chair Dr Mark Berry shares his observations of the case which set a new record for a Fair Trading Act settlement.

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Credit contracts - improving compliance

Published on 23 November 2012

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Increasing numbers of complaints relating to ‘hardship’, and a decline in complaints about bank credit cards are just two of the trends we’ve noted following a review of complaints under the Credit Contracts and Consumer Finance Act (CCCF Act). The analysis was done to inform the Commission’s future education and enforcement efforts in relation to the CCCF Act.

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Launch of new Enforcement Response Guidelines

Published on 23 November 2012

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The Commission is committed to increasing transparency about its work, and understanding of its decision-making processes. The publication of our new Enforcement Response Guidelines today is a further step in that direction.

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Educating health professionals on competition and consumer laws

Published on 21 September 2012

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The Commerce Commission has a new initiative aimed at lifting understanding of how competition and consumer laws are applied in the health and disability sector. It’s part of our growing focus on using advocacy as a means of raising levels of awareness of the benefits of competition and through this, raising levels of compliance with competition and consumer laws.

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