COVID-19 brings with it significant challenges for our economy, for businesses and for New Zealanders.
You will find information below about the Commission’s response to COVID-19, consumer rights and business obligations. If you have any questions that are not answered here please get in touch with us using one of the email addresses at the bottom of the page.
The Commission recognises that businesses may need to take steps to respond to the effects of COVID-19 quickly, and that significant public benefits may be lost, or significant detriments or costs incurred, if these steps are delayed.
The purpose of this guidance is to explain to businesses and the public how the Commission will be approaching business collaborations reached in response to COVID-19 that risk contravening the Commerce Act.
The COVID-19 virus has had a significant impact on both consumers and businesses, with disruptions to travel, trading and events. The virus has many wondering what their rights and obligations are in these situations. We have produced a fact sheet that outlines some of the legal principles that apply to these situations.
Many of our regulated industries provide essential goods and services to New Zealanders. As a result of the COVID-19 pandemic we have extended some deadlines for these businesses and given guidance on our approach in these unprecedented times.