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Read about your consumer rights and business responsibilities in another language
Ko e fai ‘o e fatongia ‘i he tūkunga angamaheni

Ko e fai ‘o e fatongia ‘i he tūkunga angamaheni

This page was updated1 year ago

处理典型情况
일반적인 상황 처리
Te whakarite i ngā āhuatanga noa
Faafoeina o tulaga masani e tulai mai
Ko e fai ‘o e fatongia ‘i he tūkunga angamaheni

Fakalahi ho’o ‘ilo ki ho’o totonu ‘i he fefakatau’aki - ‘i he ngaahi tūkunga angamaheni ‘i ‘e fai ai ha‘o fakatau.

Ko ho‘o totongi ke fakalōloa ha malu‘i pē ko e uālenitī (extended warranty) ‘o ha koloa kuo ke fakatau ‘i ha‘a ne maumau
Fakatau mei ha kautaha tu‘uaki koloa hikihiki holo pe me‘alele fakatau koloa
Fakatau koloa ‘i he ‘initanetí (online)
Tu‘uaki mo fakatau atu e koloa ‘i he ngaahi ‘api pea mo e fakamāketi ‘aki e telefoni atu (telemāketi)

‘Ū totongi makehe ‘e lava ke ‘eke‘i ‘e ha kautaha nō
Fanga ki‘i fakahinohino ‘i ha‘o nō pa‘anga
Ko e hā ho‘o me‘a ‘e fai kapau ‘oku ke faingata‘a‘ia ke totongi ho mo‘uá

Ako mo ‘ilo ‘a e ngaahi fatongia ‘oku tonu ke ke fai lolotonga ‘a ho‘o fakalele ho‘o pisinisi.

Talaki ha me‘a fekau‘aki mo koe ka ‘oku ‘ikai ke mo‘oni
Fakatau atu ‘o e fakalōloa malu‘i pe uālentī ‘o ha koloa ‘i ha‘a ne maumau (Extended Warranties)
Tu‘uaki mo e fakatau koloa ‘i he telefoní pe a‘u mo hiki mei he ‘api ki he ‘api
Ko hono fakalele ha pisinisi tu‘uaki koloa hikihiki holo (mobile trader)

Ko e hā ‘a e kāteli (cartel)?

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