In May we announced SamKnows as our independent testing partner for our enhanced broadband monitoring programme to help consumers choose the best broadband for their household.

Since launch, we have been busy talking to a range of stakeholders about the programme, including holding workshops with telecommunications providers and consumer groups, and meeting with a range of stakeholders to explore ways to get the information out to as many consumers as possible.

In July, we also published a topic paper looking at the past decade of broadband performance testing, ahead of the first round of performance information to be released by SamKnows in October.

How can you help?

We need more volunteers

To make sure we get an accurate picture of how New Zealand’s broadband is performing we need volunteers from all parts of the country’s and on all types of broadband technologies, plans, and providers to take part. To date more than 3,000 people have signed up but to ensure we have a stable sample of 3,000 volunteers across plans, providers, technologies and all parts of New Zealand we need to recruit more volunteers. We have flyers and handouts available if you can help us get the word out.

We need to get the results to consumers

Data and reports from the programme will be available from October 2018 at www.measuringbroadbandnewzealand.com. We want to get this information to as many consumers as possible to help them with their broadband choices.

If you are interested in helping with either of these please email ben.oakley@comcom.govt.nz.

What’s in it for volunteers?

Volunteers that are selected will be provided with a ‘Whitebox’ (similar to a modem) to plug in at home. The Whitebox performs automated tests on home internet performance at different times of the day. The Whitebox does not record any personal information or browsing history or interfere with a volunteer’s internet service.

Volunteers will have access to their own personal broadband performance information in real time through a personalised online performance dashboard. This information may help diagnose problems and improve their home broadband performance. Volunteers will also be able to bask in the glory of knowing they are helping make the internet better for all kiwis.

How do you sign up?

Volunteers can sign up at www.comcom.govt.nz/broadbandvolunteer.

Watch our recruitment video.