The Commerce Commission has issued formal warnings to electricity lines company Scanpower and gas distributor GasNet for failing to publish full asset management plans by their regulatory deadlines. Scanpower and GasNet are both subject to information disclosure regulation under the Commerce Act, which requires electricity and gas network operators to provide the Commission and the public with information related to the performance and management of their networks.
Complaints to the Commerce Commission alleging breaches of consumer law rose to 7452 this year, up from 7270 in 2017. Telcos again topped the list of the most complained about traders, followed by motor vehicle dealers and domestic appliance retailers.
Business The Commerce Commission is taking a look at the nation's ports after receiving complaints that some of the maritime hubs are taking advantage of their market power. The regulator received seven complaints about anti-competitive conduct by New Zealand ports in the June 2018 year, its Consumer Issues report shows.
Credit: Dreamstime Retail telcos generated 584 complaints to the Commerce Commission in 2018, slightly lower than the 603 received in the year ended 30 June 2017. The industry accounted for nine per cent of all Fair Trading Act complaints during the year, the same as in 2017, commission analysis released today said.
Phone companies are again in the doghouse. The Commerce Commission's annual Consumer Issues report rates the most complained-about industries, and "telecommunications retail service providers" are again at the top of the heap - or should that be bottom.
It has served us for so long and (mostly) so well, but the days of the copper network are numbered. Overtaken by the faster fibre network being rolled out around the country, which was branded so successfully as Ultra Fast Broadband by the previous National Government.
The Commerce Commission has started consulting on consumer safeguards that will apply from January 1, 2020 - when new telco law will kick in that allows Chorus to stop offering voice and broadband services over copper lines in areas with UFB fibre. In other words, for most households, it will be a choice of fibre or nothing.
The Commerce Commission is seeking feedback on consumer protections and processes to regulate when Chorus can stop providing copper-based voice and broadband services in areas where fibre is available. Consumers are likely to make the switch from copper to fibre as it is rolled out, making the copper network more costly for Chorus to maintain.
Clothing importer Goodwear Ltd has been fined $50,000 for supplying children's clothing which did not meet product safety standards. Following a Commerce Commission investigation, Goodwear pleaded guilty to 16 charges under the Fair Trading Act relating to hundreds of units of children's clothes supplied between July 2016 and October 2017.
A clothing importer has been fined $50,000 for supplying dangerous children's clothing, the Commerce Commission says. Goodwear had earlier pleaded guilty to 16 charges under the Fair Trading Act, relating to hundreds of units children's garments it supplied between July 2016 and October 2017.