This section contains all current and closed Commission regulatory projects. This includes determinations, reports, inquiries, studies and disclosures relating to telecommunications, electricity lines, gas pipelines, airports and dairy.
We assess electricity distributors asset management practices to understand their current practices and improve their performance through disseminating good practice; both in terms of asset management practices and the disclosure of those practices within the electricity distributors asset management plan (AMP).
The Fibre Deeds require Chorus and the LFCs to supply wholesale services on a non-discriminatory and equivalent basis, and, since 1 January 2020, have also required them to offer a point-to-multipoint layer 1 fibre access service (PON Fibre Access Service). The Commission has developed guidance to assist industry participants to understand our approach to monitoring and enforcing non-discrimination and equivalence obligations in telecommunications, including in relation to the PON Fibre Access Service.
The transmission network supplying Bombay and Wiri substations is ageing and requires refurbishment. This network includes the transmission lines between Bombay and Otahuhu substations and Bombay and Meremere substations.
The purpose of the Commission 111 Contact Code is to ensure that vulnerable consumers, or persons on their behalf, have reasonable access to an appropriate means of contacting the 111 emergency service in the event of a power failure.
Telecommunications Act gives us powers to improve retail service quality (RSQ) including customer service, faults, installation, contracts, product disclosure, billing, switching, service performance, speed and availability.
The Copper Withdrawal Code sets out the minimum requirements Chorus, the provider of New Zealand’s copper telecommunications network, must meet before it can stop providing wholesale copper phone and broadband services.