Projects
Here you will find telecommunications projects we are currently working on and those we have completed.
Schedule 3 review of Schedule 1 services (Number portability, Mobile co-location, Interconnection with fixed PSTN)
Every five years, the Commission is required to consider whether there are reasonable grounds for commencing an investigation into whether any services should be omitted from the list of designated or specified services in Schedule 1 of the Telecommunications Act 2001 (Act).
Read more2021 review of the Telecommunications Dispute Resolution Scheme
The Commission is required to review each industry dispute resolution scheme at least once every three years and provide any recommendations to the scheme provider on how to improve the scheme.
Read more2019/20 Telecommunications Development Levy liability allocation determination
The liability allocation determination for the 2019/20 Telecommunications Development Levy (TDL) covers the period from 1 July 2019 to 30 June 2020.
Read moreBroadcasting services revenue in the Telecommunications Development Levy
Recent amendments to the Telecommunications Act mean that the treatment of broadcasting services revenue in the Telecommunications Development Levy (TDL) is changing.
Read moreSpecified points of interconnection
The Act allows us to specify points of interconnection (POIs) which are places in wholesale networks where responsibility for fibre services is handed over from a fibre provider to other commercial service providers.
Read more2018/19 TDL liability allocation determination
The liability allocation determination for the 2018/19 Telecommunications Development Levy (TDL) covers the period from 1 July 2018 to 30 June 2019.
Read moreUpdates to the 2018/19 TDL
The Commission uses specified instructions and templates to get the information we need to make our annual Telecommunications Development Levy (TDL) determination.
Read moreUnbundled layer 1 fibre service
The Fibre Deeds require Chorus and the LFCs to supply wholesale services on a non-discriminatory and equivalent basis, and, since 1 January 2020, have also required them to offer a point-to-multipoint layer 1 fibre access service (PON Fibre Access Service). The Commission has developed guidance to assist industry participants to understand our approach to monitoring and enforcing non-discrimination and equivalence obligations in telecommunications, including in relation to the PON Fibre Access Service.
Read moreCommission 111 Contact Code
The purpose of the Commission 111 Contact Code is to ensure that vulnerable consumers, or persons on their behalf, have reasonable access to an appropriate means of contacting the 111 emergency service in the event of a power failure.
Read moreTelecommunications retail service quality
Telecommunications Act gives us powers to improve retail service quality (RSQ) including customer service, faults, installation, contracts, product disclosure, billing, switching, service performance, speed and availability.
Read more