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  • Selling goods and services

    Selling goods and services. When you sell goods and services in New Zealand it is important that you understand and comply with consumer laws.

  • Selling online

    Selling online. The internet has given businesses the opportunity to sell to anyone no matter where they are. ... There are many different ways of selling online including:.…

  • What is being 'in trade'?​

    Any intermediary that provides a platform for online selling (like an online auction or daily deal website) must take reasonable steps to ensure that traders using their platform…

  • Make a complaint

    Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services. ... Budget advice. To find a budget advice service near you, go to the National Building…

  • What happens when you do not comply with the law

    not disclosing that they are a trader when selling online. failing to display a Consumer Information Notice on used motor vehicles where the car can be purchased online.

  • Online sales practices

    Online sales practices. Avoid misleading claims when selling online. Give consumers accurate information about demand and available stock. ... Consumers increasingly shop online and …

  • Selling goods privately

    When selling books like this, Paula is not in trade because she purchased the books for personal use. ... Paula must comply with the Fair Trading Act and Consumer Guarantees Act when selling jewellery.

  • Buying online

    To see other guidance on your rights with online sales, privacy policies and daily deal or group buying websites visit the Consumer Protection website. ... To keep yourself safe and secure…

  • Make a complaint

    Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services. ... Budget advice. To find a budget advice service near you, go to the National Building…

  • Complaint process

    Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services. ... General information. Our website provides information about your…