Complaints about the Commerce Commission

If you are dissatisfied with the way the Commission has gone about its work the information below will assist you in making a complaint and understanding how we will deal with that complaint.

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Conflicts of Interest Policy for Members

The Conflicts of Interest Policy for Members sets out our approach to the disclosure of members' interests and the management of any conflicts of interests that arise in the course of our work.

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Donations

The Commerce Commission is not able to make donations to organisations and individuals. The Commission is an independent Crown entity and is part of the public sector. We are funded by taxpayers and specific regulated industries to deliver specific services for the people of New Zealand and these do not include making donations.


Guidelines for quantitative analysis

The Guidelines for quantitative analysis outline the principles we follow when undertaking quantitative analysis as part of our decision-making

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Information requests from overseas regulators

These guidelines explain how the Commission deals with requests made from recognised overseas regulators.

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Investigations and enforcement

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Leniency and cooperation

Our investigations are often assisted by the input of individuals and businesses.

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Model Litigant Policy

The Commission considers that it is important, as a public enforcement agency and regulator, to have a clear Model Litigant Policy and to commit to acting as a model litigant in all civil litigation conducted by or involving us.

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Recovering costs in challenges to Commission determinations

This guidance is intended to clarify the costs implications for parties who take legal action to challenge a determination issued by the Commission.

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Transparency statement

Information gathering for regulatory compliance, law enforcement and protective security purposes.

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