Our policies and guidelines

This page was updated1 year ago

The Commission publishes policies and guidelines to assist stakeholders to understand how we operate.

Complaints about the Commerce Commission

If you are dissatisfied with the way the Commission has gone about its work, the information below will assist you in making a complaint and understanding how we will deal with that complaint.

Conflicts of Interest Policy for Members

The Conflicts of Interest Policy for Members sets out our approach to the disclosure of members' interests and the management of any conflicts of interests that arise in the course of our work.

Cyclone Gabrielle

Tropical Cyclone Gabrielle was a severe weather event that devastated parts of Aotearoa New Zealand in February 2023.

COVID-19

COVID-19 brings with it significant challenges for our economy, for businesses and for New Zealanders.

Investigations and enforcement

Transparency statement

Information gathering for regulatory compliance, law enforcement and protective security purposes.

Cooperation Policy

The Commission's Cooperation Policy provides a guide to the cooperation conditions.

The Commission considers that it is important, as a public enforcement agency and regulator, to have a clear Model Litigant Policy and to commit to acting as a model litigant in all civil litigation conducted by or involving us.

Guidelines for quantitative analysis

The Guidelines for quantitative analysis outline the principles we follow when undertaking quantitative analysis as part of our decision-making

Competition Assessment Guidelines

These Competition Assessment Guidelines will assist public officials, businesses and other interested parties to consider competition at an early stage in decisions and actions that influence markets. They are co-authored by the Commerce Commission and Ministry for Business, Innovation and Employment.

Information requests from overseas regulators

These guidelines explain how the Commission deals with requests made from recognised overseas regulators.

Recovering costs in challenges to Commission determinations

This guidance is intended to clarify the costs implications for parties who take legal action to challenge a determination issued by the Commission.

Consumer Remediation Guidance for Businesses

Restoring balance and maintaining relationships with consumers

Donations

The Commerce Commission is not able to make donations to organisations and individuals. The Commission is an independent Crown entity and is part of the public sector. We are funded by taxpayers and specific regulated industries to deliver specific services for the people of New Zealand and these do not include making donations.