In this section

The Commission's role

We are New Zealand's competition, consumer and regulatory agency.

Our role is to enforce laws relating to fair trading, competition, and consumer borrowing. We also regulate electricity lines, gas pipelines, telecommunications, dairy and airport sectors.

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Your obligations as a business

As a business, there are rules in the Fair Trading Act that apply to all aspects of promoting and selling goods and services – from advertising and pricing to sales techniques.

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What happens when you do not comply with the law

There are several enforcement options available to us when businesses fail to comply with the law.

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Pricing your products or services

When deciding on your pricing, you must take care not to mislead or deceive consumers. Any representations you make about price must be clear, accurate and unambiguous.

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Your responsibilities if you provide credit

If you provide credit to consumers you must follow New Zealand consumer credit laws.

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Dealing with typical situations

Do you have a particular issue or topic you need information on? We cover typical situations that businesses often face.

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Avoiding anti-competitive behaviour

Anyone who runs a business in New Zealand must comply with the Commerce Act, which aims to promote competition in markets for the long-term benefit of consumers.

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Merging or acquiring a company

Mergers can bring many benefits to the New Zealand economy by making businesses more efficient and innovative. However, some mergers also have the potential to substantially lessen competition in the market to the detriment of consumers.

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Consumer reports

From time-to-time we publish reports on projects or assessments completed that are of general interest to New Zealanders.

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Resources for consumer advisory sector

We work with the consumer advisory sector to ensure we hear about the issues that cause consumers harm and to protect the wider community from unlawful trade practices.

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Make a complaint

If you think a business or person isn't complying with one of the laws we enforce, you can make a complaint to us.

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