This page was updated3 years ago
From time-to-time we publish reports on projects or assessments completed that are of general interest to New Zealanders.
The Complaints Snapshot identifies the major themes in consumer complaints submitted to the Commission in the financial year.
Our Consumer Issues report identifies current issues and emerging risks that have the potential to affect markets or consumers.
The Commission has released a report detailing the findings of its review of 215 lenders’ websites for compliance with disclosure rules.
In August 2015, we released a report detailing the findings of our year-long project looking at mobile traders, commonly known as truck shops.
Unfair contract terms provisions are designed to protect consumers from contract terms that create a significant imbalance of rights or obligations.