Jetstar Airways Pty Ltd

The Commission has decided to prosecute Jetstar for allegedly breaching section 13(i) of the Fair Trading Act 1986 in relation to representations it made to consumers about their rights to compensation when flights were delayed or cancelled for reasons within its control. The Commission alleges the representations did not accurately reflect consumer’s rights under aviation law. Charges will be filed in the District Court in due course.
  • 25 Oct 2022

    COMPLETED

    Date opened

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