The Commission has decided to file criminal proceedings against Woolworths New Zealand Ltd for alleged breaches of section 10 of the Fair Trading Act 1986. The Commission alleges that, between January 2022 and September 2024, Woolworths New Zealand Ltd breached the Fair Trading Act by misleading consumers about the price they were to pay, or paid, for grocery products. This occurred mainly in circumstances where: (1) the advertised prices for grocery products did not match the price charged to consumers at the point-of-sale; and (2) grocery products were advertised at a special or discounted price which did not offer a genuine ‘special’.
PartiesWoolworths New Zealand Limited (Woolworths NZ)
Category
Consumer
Sub-category
Act/Section
Fair Trading Act s 10
Industry
Retail - food
StatusOpen
Outcome
Case decision number
Date opened13 December 2023
10 Dec 2024
COMPLETED
Commission announces its intention to file criminal charges against Woolworths New Zealand Limited
