Under amendments to the Telecommunications Act 2001, the Commission is required to develop a copper withdrawal code that sets the minimum consumer protection requirements that will need to be met before Chorus can stop providing copper services.
Before Chorus can stop providing copper services, consumers must have access to an equivalent fibre service; that is, they must be able to buy the same services over fibre that they currently have over copper.
We have previously indicated that the development of the Copper withdrawal code and the Commission 111 contact code would be completed by mid-2020. However, due to COVID-19, our aim is now to have these codes in place by September 2020. We note that the statutory deadline for developing these codes is the implementation date (ie, 1 January 2022).
We want to hear from you
We are currently seeking feedback on our draft code.
Submissions and feedback are due 5pm, Friday 17 July 2020.
The process for submitting feedback will be available on this page shortly. If you would like to be notified once this is available please email email@example.com
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