Improving business compliance is vital to protecting New Zealand's markets. While we are an enforcement agency we also educate businesses to help them understand how the law affects them through our published guidance and workshops.
We assess all the complaints we receive about traders and individuals. Our focus is on reducing harm to consumers in areas where we can have the greatest impact.
This includes tackling anti-competitive mergers and acquisitions, and anti-competitive trade practices, like price fixing and abusing market power. It also includes ensuring better transparency in the pricing and description of goods and services, and unfair practices.
We use our enforcement criteria when we make a decision on whether to open an investigation. We look at the seriousness of the conduct, the extent of the harm, and the public interest.