We have therefore retired the programme. The programme videos and other teaching materials are no longer supported and should not be used.

You may find information to assist you on our website.

If you want to learn about…

You can find more information about that on the below pages

Thinking about getting a loan

https://comcom.govt.nz/consumers/dealing-with-typical-situations/borrowing-money-and-buying-on-credit/when-have-i-entered-into-a-consumer-credit-contract

Signing up to a loan

https://comcom.govt.nz/consumers/dealing-with-typical-situations/borrowing-money-and-buying-on-credit/when-have-i-entered-into-a-consumer-credit-contract

Loan guarantors

https://comcom.govt.nz/consumers/dealing-with-typical-situations/borrowing-money-and-buying-on-credit/being-a-guarantor

Problems with your loan

https://comcom.govt.nz/consumers/dealing-with-typical-situations/borrowing-money-and-buying-on-credit/what-to-do-if-you-are-struggling-with-debt

Repossession

https://comcom.govt.nz/consumers/dealing-with-typical-situations/borrowing-money-and-buying-on-credit/repossession

Toy safety

https://comcom.govt.nz/consumers/product-safety-and-consumer-information-standards/childrens-toys

Interest and fees after repossession

https://comcom.govt.nz/consumers/dealing-with-typical-situations/borrowing-money-and-buying-on-credit/repossession

Buying a car

https://comcom.govt.nz/consumers/dealing-with-typical-situations/buying-a-car

Refunds, repairs and replacements

https://comcom.govt.nz/consumers/dealing-with-typical-situations/returns-and-refunds

Extended warranties

https://comcom.govt.nz/consumers/dealing-with-typical-situations/buying-an-extended-warranty

Door-to-door and telemarketing sales

https://comcom.govt.nz/consumers/dealing-with-typical-situations/mobile-traders-and-door-to-door-sales/door-to-door-and-telemarketing-sales

Mobile traders

https://comcom.govt.nz/consumers/dealing-with-typical-situations/mobile-traders-and-door-to-door-sales/buying-from-a-mobile-trader-or-truck-shop

Information available in other languages

You can also learn about some typical situations consumers and businesses often find themselves in, here: https://comcom.govt.nz/consumers/read-about-your-consumer-rights-and-business-responsibilities-in-another-language.

We have also printed brochures available to order in English, Chinese, Hindi, Korean, Māori, Samoan and Tongan: https://comcom.govt.nz/business/resources-for-consumer-organisations/printed-brochures