Product safety and consumer information standards
To help prevent injury, there are safety standards in place for some products. There are also information standards for some products to help you make informed decisions when purchasing and caring for a product.
Product safety standards
There are currently six product safety standards in place to help prevent and reduce the chance of accidents and injuries while using these products.
Children under the age of 36 months are less able to cough up anything they swallow by accident and may choke. To reduce the risk of children choking while playing with a toy, children’s toys must be of a specified size, and not contain small parts designed to be removed from the toy or small pieces that break off easily. In general the Product Safety Standard for Children's Toys applies to toys with characteristics that will appeal to a child up to 36 months of age.
Lighters that are unsafe, do not work properly or are used incorrectly, particularly by children, may cause accidental fires and injuries.
To reduce the risk of accidental fires, cigarette lighters must meet certain performance, design and labelling standards. Lighters must be designed to ensure most children would not be able to operate them.
Consumer information standards
Consumer information standards help you make informed decisions when purchasing and caring for products. They require traders to disclosure certain information about goods and services when they offer them for sale.
- Care labelling
- Country of origin clothing labelling
- Country of origin food labelling
- Fibre content labelling
- Used motor vehicles
- Water efficiency labels
You can expect that any type of clothing, household fabric or furnishing you buy has a label that gives you information about how to care for the product.
Having this information means that the fabric is less likely to be damaged or destroyed and is more likely to last for a reasonable period of time.
From February 2022, consumers can expect to see mandatory country of origin information on a range of fresh and thawed food, and on frozen food from May 2023. The new Consumer Information Standards (Origin of Food) Regulations apply to fruits, vegetables, meat, fish, and shellfish that are of a single type, fresh, thawed, or frozen, and no more than minimally processed. The Regulations also apply to cured pork.
Clothing or fabric you buy must have labels that list the fibres, and the percentages or amounts of the different fibres, in the product.
This ensures you have accurate information about the fibre content of the clothing or textiles you buy to make sure you can correctly use and care for these products.
All used motor vehicles must have an accurate and complete Consumer Information Notice when displayed for sale by a used motor vehicle seller.
The Consumer Information Notice (CIN) provides you with information about the vehicle so that you can make a better informed purchasing decision.
Certain products must have water efficiency rating labels displayed next to them when being sold in New Zealand.
Having this information about a product's water consumption and efficiency means that you can make a more informed purchasing decision when buying products that use water.
We have produced a poster which helps draw attention to the mandatory product safety standards we enforce, particularly those affecting young children and infants.
You can download the poster in the language of your choice below: