All used motor vehicles must have an accurate and complete Consumer Information Notice (CIN) when displayed for sale by a motor vehicle trader. If buying online, the CIN must be displayed within the advertisement for that vehicle.
The CIN provides consumers with unique information about the used motor vehicle and the trader, so that they can make better informed purchasing decisions. A CIN is not required on used motor vehicles sold privately.
What is the consumer information standard for used motor vehicles?
The Consumer Information Standards (Used Motor Vehicles) Regulations 2008 (Regulations) set out what types of motor vehicles are covered and the information that must be provided to consumers.
What types of motor vehicles do the Regulations apply to?
Only used motor vehicles are covered by the Regulations.
A motor vehicle that has been used as a demonstration model is considered a used motor vehicle.
The definition of motor vehicle is set out in the Motor Vehicle Sales Act 2003. Generally, the definition covers any road vehicle for personal, domestic or household use.
What are the rules?
The CIN must be:
attached to the motor vehicle in a prominent position
clearly visible from the exterior of the motor vehicle
on white paper or card on at least A4 size
complete, clear and legible with the correct information
updated to reflect any change as soon as practicable after change occurs.
If the used motor vehicle is available for supply online, the CIN (or a link to the CIN) must be clearly and prominently displayed on the same webpage where the vehicle is listed for sale.
The CIN is required to display certain information as detailed below.
If you agree to buy the used motor vehicle, the trader must provide you with a copy of the CIN immediately before the sale and you will be required to provide written acknowledgement that you have received a copy.
Who do the Regulations apply to?
Motor vehicle traders selling used motor vehicles, including traders selling used motor vehicles through a car market operator or online.
A motor vehicle trader is any person in the business of motor vehicle trading (whether or not they also have another business). This includes importers, wholesalers, car auctioneers and car consultants.
The rules do not apply to the sales of used motor vehicles from one motor vehicle trader to another, or from a motor vehicle trader to a licensed car wrecker.
Private sellers of used motor vehicles are not required to comply.
