Red Flags
This page was updated10 months ago
Red Flags is a resource designed specifically for consumer advisers such as financial mentors, and others helping people in debt. It is intended to empower advisers to better identify unlawful conduct and assist their clients to resolve problems with lenders. It also enables the identification of potential non-compliance and to report it to the Commission.
We value the contribution from the consumer advisory sector who are in a position to alert us to market practice that may not come to our attention otherwise.
Some significant enforcement outcomes were the result of reports initiated by consumer advocates. We recognise that not all borrowers may know what to do when they think their rights are infringed or have the confidence to come forward to the right authorities.
Download the Red Flags PDF (2 MB)