Retail telecommunications provider Spark New Zealand Limited (Spark) has been warned by the Commerce Commission for likely breaching the law when it notified customers of a broadband price rise.
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Retail telecommunications provider Vodafone New Zealand Limited has been fined $350,000 for making false representations in invoices it sent to customers.
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Retail telecommunications provider Spark New Zealand Trading Limited (Spark) has been fined $675,000 for making false or misleading representations in its customer invoicing, and when making a $100 credit offer to new customers.
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Callplus Services Limited, trading as Slingshot, has been warned by the Commerce Commission for likely breaching the Fair Trading Act in an online advertising campaign offering consumers a 10% discount for bundling broadband and electricity services.
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The Commerce Commission has commenced High Court proceedings seeking a declaration that mobile trader Home Direct Limited’s (Home Direct) consumer contracts contained unfair terms relating to its “voucher entitlement scheme”.
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An Auckland motor vehicle trader has been fined $75,000 over misrepresenting consumers’ rights when selling used vehicles online, and for failing to display essential vehicle information.
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The Commerce Commission has launched a new series of videos and quick guides targeted at businesses to help them avoid unfair contract terms in their standard form consumer contracts.
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A review by the Commerce Commission has resulted in some major public transport providers making changes to the standard terms of use for their re-usable pre-paid travel cards.
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The Commerce Commission has released the final quick guide in its “Beginners guide to broadband” series – this time with tips on how to resolve issues with your broadband provider.
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