This section contains all current and closed Commission regulatory projects. This includes determinations, reports, inquiries, studies and disclosures relating to telecommunications, electricity lines, gas pipelines, airports and dairy.
On 20 June 2023, the Government asked us to carry out a 14-month long study into whether competition for personal banking services in New Zealand is working well and, if not, what can be done to improve it.
The purpose of the Commission 111 Contact Code is to ensure that vulnerable consumers, or persons on their behalf, have reasonable access to an appropriate means of contacting the 111 emergency service in the event of a power failure.
We have now published our final report on the review of Christchurch Airport’s performance for the period 1 July 2022 to 30 June 2027, its fourth price setting event period (PSE4). Our review included analysis of Christchurch Airport’s pricing decisions and expected performance over the PSE4 period.
In November 2020, the Government asked us to carry out a study into whether competition in the grocery sector is working well, and if not, what can be done to improve it.
We have responsibilities for monitoring competition and efficiency in the retail payment system. Our focus is on improving transparency and understanding of the system, including to inform where to focus our efforts to deliver long-term benefits for consumers and merchants.
The Commission is reviewing the productivity and efficiency of EDBs. This will be an ongoing project with the intention of embedding periodic assessments and publications on EDBs’ productivity/efficiency within the Commission’s performance and understanding function.
Different payment methods can impose additional costs on merchants. A payment surcharge is an extra fee charged by a merchant to cover these additional costs.
The Commission is required to review each industry dispute resolution scheme at least once every 3 years and provide any recommendations to the scheme provider on how to improve the scheme.