This section contains all current and closed Commission regulatory projects. This includes determinations, reports, inquiries, studies and disclosures relating to telecommunications, electricity lines, gas pipelines, airports and dairy.
The Telecommunications Act gives us powers to improve retail service quality (RSQ) including customer service, faults, installation, contracts, product disclosure, billing, switching, service performance, speed and availability.
We are required to complete an Investigation into the regulation of certain copper services contained in Schedule 1 of the Telecommunications Act 2001 (the Act) by no later than 31 December 2025.
Transpower have notified us of their intention to plan a major capex project in the Waikato region. This potential investment need has been identified by Transpower based on its demand forecasts.
On 20 June 2023, the Government asked us to carry out a 14-month long study into whether competition for personal banking services in New Zealand is working well and, if not, what can be done to improve it.
In November 2021, the Government asked us to carry out a year-long study into whether competition for residential building supplies in New Zealand is working well and, if not, what could be done to improve it.
On 20 June 2023, the Government asked us to carry out a 14-month long study into whether competition for personal banking services in New Zealand is working well and, if not, what can be done to improve it.
In November 2020, the Government asked us to carry out a study into whether competition in the grocery sector is working well, and if not, what can be done to improve it.
We have now published our final report on the review of Christchurch Airport’s performance for the period 1 July 2022 to 30 June 2027, its fourth price setting event period (PSE4). Our review included analysis of Christchurch Airport’s pricing decisions and expected performance over the PSE4 period.
We have responsibilities for monitoring competition and efficiency in the retail payment system. Our focus is on improving transparency and understanding of the system, including to inform where to focus our efforts to deliver long-term benefits for consumers and merchants.