Commission's role in telecommunications
We work to ensure broadband and mobile markets are competitive through regulation of wholesale telecommunications services and our monitoring of how the retail market is performing.
Along with broadband, we also regulate certain voice (mobile and landline) services. This includes number portability – ensuring consumers can keep their phone number when they switch providers – the termination rates mobile providers charge each other, and allowing retailers access to Spark's voice services. Every 5 years we are required to review whether the existing services should be deregulated.
- monitoring competition in, and the performance and development of, telecommunications markets
- conducting inquiries, reviews, and studies relating to the telecommunications industry.