- Regulated industries
- Monitoring telecommunications markets
- Measuring New Zealand’s broadband performance
Measuring New Zealand’s broadband performance
The Commission runs a programme to measure the broadband performance of more than 3,000 New Zealand households.
Become a broadband volunteerSign up to be a volunteer
The faster your broadband connection the more data the testing will use. We have set out the likely data usage in the table below.
If you have an unlimited plan, the extra data used will not affect your broadband performance.
For volunteers on ADSL, your connection will not be fast enough to use much data, so the testing should use less than 10% of your monthly cap.
If you have a data capped plan for VDSL, Fibre or Cable, you will probably not be selected for the programme, as we do not want you to get charged for going over your data cap.
If you have a Fixed Wireless (4G modem) connection with a data cap, you have the option of opting for the lightweight testing programme, which will test less frequently to keep the data usage down. Both the standard and lightweight testing usage is shown in the table below, so you can opt for the one you feel most comfortable with.
No matter what broadband plan, data cap or technology, the testing will not run when you are using the internet so it will not affect your broadband performance.
|Plan or technology||Typical download and upload speeds||Typical test data usage per month (GB)|
|ADSL (Copper)||6-15 download, 1 upload||5 – 10GB|
|VDSL (Copper)||25-60 download, 5 upload||15 – 35GB|
|Fibre '100/20'||90-100 download, 15-20 upload||50 – 60GB|
|Fibre 'very fast'||700-900 download, 300-400 upload||450 – 600GB|
|Cable 'max'||700-900 download, 70-90 upload||350 – 450GB|
|Fixed wireless (4G modems)||20-60 download, 5-10 upload||15 – 35GB (NZ standard)|
6 – 20GB (NZ lightweight)
We have received a number of questions about our broadband monitoring programme following the SamKnows industry workshop in June 2018. We have aimed to address these with a technical FAQs document.
This is a living document and will be updated if and when further questions arise.Read the technical FAQs PDF (127 KB)
Fibre Max investigation
Fibre Max, the fastest plan that MBNZ programme tests, has shown a very varied distribution of speeds over the course of the programme. A collaborative working group was set up to investigate the inconsistent performance of these plans. Multiple factors were discovered during the testing process and a detailed report was compiled. It is expected that changes to address the issues identified will lead to more improvements on Fibre Max plans in the future reports.
MBNZ code of conduct
We actively monitor compliance with the MBNZ code of conduct and may publicly disclose non-compliant behaviours and related issues from tested Retail Service Providers (RSPs).