In 2023, we completed a review of the Copper Withdrawal Code to assess whether it met its minimum requirements and intended purpose and if it could be improved to better deliver on the requirements.
Number portability services allow end-users to keep their local and mobile phone numbers when they switch service providers. We reviewed the settings for these services before the previous determination expired in December 2021.
In November 2018 the Act was amended by the Telecommunications (New Regulatory Framework) Amendment Act 2018. The amendments to the Act required the Commerce Commission to make the Code by 1 January 2022.
The purpose of the Commission 111 Contact Code is to ensure that vulnerable consumers, or persons on their behalf, have reasonable access to an appropriate means of contacting the 111 emergency service in the event of a power failure.
Input methodologies for fibre are the rules, requirements and processes that we are required to develop under Part 6 of the Telecommunications Act. We are currently developing these fibre input methodologies.
The Commission is required to review each industry dispute resolution scheme at least once every 3 years and provide any recommendations to the scheme provider on how to improve the scheme.