The guidance is designed to assist lenders when considering whether to report a potential breach that they have identified in relation to the above laws (self-report) to the Commerce Commission (Commission). This guidance is intended to help lenders understand the process to follow when reporting potential breaches of the CCCF Act and/or FT Act and the consideration that will be given to the self-report by the Commission. This guidance should be read in conjunction with the Commission’s Consumer Remediation Guidance for Businesses and the Commission’s Cooperation Policy.

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