To help consumers make informed decisions when buying and caring for goods, there are information standards in place requiring suppliers to disclose information.
There are currently five consumer information standards that are set by regulation under the Fair Trading Act. To help consumers make informed decisions about the goods they are buying and how to care for them, you must disclose certain information about the goods you are offering to supply.
The five consumer information standards relate to:
clothing and footwear country of origin labelling
fibre content labelling
water efficiency labelling
used motor vehicles.
The requirements in each consumer information standard are different depending on the type of product.
Consumer information regulations set consumer information standards that suppliers of goods must comply with. The regulations set out what type of goods are covered, what standard/s or parts of standard/s apply to New Zealand and any variations to those standard/s. Failure to comply with consumer information standards set by regulations breaches the Fair Trading Act and is illegal.
You are responsible for ensuring the goods you sell meet their consumer information standard.
New clothing, household fabrics and furnishings must have a label that gives consumers information about how to care for that type of good.
Providing this information to consumers helps them become aware of the method and cost of caring for textile goods when they are buying them. By following the care instructions the goods are less likely to be damaged or destroyed and more likely to last for a reasonable period of time.
All motor vehicle traders selling used motor vehicles must ensure every vehicle has an accurate and complete Consumer Information Notice (CIN) attached to it. If selling online, the CIN must be displayed by the advertisement for that vehicle.