Compass Communications Limited (trading as Compass) has been issued two infringement notices for likely breaching section 156A(1)(p) of the Telecommunications Act 2001, by failing to comply with the Commission 111 Contact Code (Code) without a reasonable excuse.
Compass failed to provide Code information to consumers, operate a process for consumers to apply to be recognised as vulnerable under the Code, and provide disclosure of its Code-related activities to the Commission as required under the Code.
Compass Communications Limited (trading as Compass)
PartiesCompass Communications Limited (trading as Compass)