Aurora’s performance alongside the customised price-quality path – Year Two
This page was updated2 months ago
This is our second fact sheet that provides our analysis and summary of how Aurora Energy is performing and delivering in its second year of its customised price-quality path (CPP).
The analysis also gives insight into Aurora Energy’s investments on network assets, customer engagement and accountability, and quality and service reliability.
Why is the Commission monitoring Aurora Energy specifically?
In March 2021, we decided to allow Aurora Energy to recover increased spending needed to address safety risks and ensure reliability compliance on its network. This subjects Aurora Energy to a customised price-quality path regulation for a 5-year period from 1 April 2021 – 31 March 2026.
In approving the price-quality path, we required Aurora Energy to improve the visibility of its performance and accountability to stakeholders. Aurora Energy is required to publish an annual delivery report demonstrating its progress and disclose more information than electricity distribution businesses under default price-quality path regulation.
The Commission, under s 53B(2)(b) of the Commerce Act 1986, has a statutory obligation to publish a summary and analysis of disclosed information for the purpose of promoting greater understanding of the performance of individual regulated suppliers, including Aurora Energy.
About Aurora
Aurora Energy owns and operates the poles, lines and other equipment that distribute electricity from Transpower’s national grid to over 90,000 homes, farms and businesses in Dunedin, Central Otago and Queenstown Lakes. Aurora is a wholly owned subsidiary of Dunedin City Holdings Limited, owned by Dunedin City Council. Aurora’s charges are built into power bills and are something its consumers are required to pay no matter which power company they are with. Typically, electricity distribution charges make up about a quarter of an average residential consumer’s power bill.
Contact us
If you have any feedback related to Aurora’s performance under its CPP or its delivery of information disclosure requirements, or would otherwise like to get in contact with us, please email us at infrastructure.regulation@comcom.govt.nz