This is approximately double the allowances we set Aurora for the previous comparable periods.

Aurora says its investment plan is to address historic under-investment in its network which has resulted in a gradual deterioration of its equipment including lines, poles and transformers. In recent years this has resulted in a higher number of safety incidents and an increasing number of unplanned power cuts.

To pay for this, Aurora is proposing significant increases to power bills. You can read Aurora’s final proposal here.

It is clear that major investment is needed in Aurora’s network. Our role in Aurora’s investment plan is to set network reliability standards, as well as determining how much money it should be allowed to recover from its customers to carry out its plan and over what period.

We understand that now, more than ever, household incomes will be strained, especially in light of COVID-19. Many consumers will be struggling to pay their bills while needing a reliable electricity supply. As part of our assessment we will consider what options there are to manage price shocks, while ensuring Aurora’s investment plans are for the long-term benefit of their consumers.

Key issues paper open for consultation

We are currently seeking feedback on our key issues paper.

Consultation closes on 20 August 2020.

You can provide your feedback via our online form which includes consumer summaries of the consultation topics.

Have your say

To make a formal submission please email us at

All consultation documents, including consumer fact sheets on our assessment of Aurora’s investment plan and Aurora’s proposal are available below.

Upcoming public drop-in sessions

In early August we will be holding public drop-in sessions in Dunedin, Alexandra, Cromwell, Wanaka and Queenstown.

Hard copies of our key issues consultation paper and submission forms will be available for you to take away and Commission staff will be on hand to answer any questions you have.

Dunedin 6 August The Dunedin Centre, Conference Room 2, 1 Harrop Street 3-6:30pm
Alexandra 10 August Alexandra Community Centre, 15 Skird Street 3-6:30pm
Cromwell 11 August Cromwell and Districts Presbyterian Church, Lowburn Room, 10 Elspeth Street 3-6:30pm
Wanaka – CANCELLED 12 August Lake Wanaka Centre, 89 Ardmore Street 3-6:30pm
Queenstown – CANCELLED 13 August St Andrews Presbyterian Hall, 26 Stanley Street 3-6:30pm

Cancellation of Wanaka and Queenstown sessions due to COVID-19

We regret to advise that we have decided to cancel consultation meetings in Wanaka and Queenstown due to recent COVID-19 developments.

We have made this decision due to not being able to predict the number of attendees to our open public drop-in sessions and the requirements to organise social distancing and face masks at short notice. We also want to give our Auckland-based staff the time to return home as soon as possible.

We apologise to those of you have travelled or taken time off work to attend our sessions.

We have found it extremely valuable to be in Dunedin and Central Otago over the past week, hearing directly from affected communities about their concerns. We are sorry that we are not able to complete our remaining sessions at this time.

We really want to hear the views of communities in Wanaka and Queenstown Lakes and we are exploring holding online sessions as an alternative and we hope to confirm details shortly.

About Aurora

Aurora Energy owns and operates the poles, lines and other equipment that distribute electricity from Transpower’s national grid to 90,000 homes, farms and businesses in Dunedin, Central Otago and Queenstown Lakes. Aurora is a wholly owned subsidiary of Dunedin City Holdings Limited, owned by Dunedin City Council. Aurora’s charges are built into power bills and are something its consumers are required to pay no matter which power company they are with. Typically, electricity distribution charges make up about a quarter of an average residential consumer’s power bill.

Contact us

We are seeking specific feedback from consumers throughout our assessment process.

However, if you want to get in contact with us or be added to our mailing list for updates on this project please email us at

A timeline of key steps in our assessment process are outlined below.

This view shows the latest stage in the project. Click on the circled dates to see details. Navigate to other months, or scroll down, to see all stages.

Note: these dates are indicative only and are subject to change.

  • 31 Mar 2021

    Final decision due

  • 17 Dec 2020

    Cross-submissions on draft decision due

  • 03 Dec 2020

    Submissions on draft decision due

  • 12 Nov 2020

    Draft decision due

  • 20 Aug 2020

    Submissions on process and issues paper due

  • 07 Aug 2020


    Notice that Aurora’s CPP application has been accepted as complete and IM compliant issued

    See documents

  • 30 Jul 2020


    Process and issues paper due

  • 30 Jul 2020
  • 12 Jun 2020


    Aurora Energy's CPP application published

    See documents

  • 19 May 2020


    Introductory paper about Aurora Energy’s upcoming investment proposal

    See documents

Show all