Aurora says its investment plan is to address historic under-investment in its network which has resulted in a gradual deterioration of its equipment including lines, poles and transformers. In recent years this has resulted in a higher number of safety incidents and an increasing number of unplanned power cuts.

To pay for this, Aurora is proposing significant increases to power bills. You can read Aurora’s final proposal here.

It is clear that major investment is needed in Aurora’s network. Our role is to decide how much money it should be allowed to recover from its customers to carry out its plan and over what period.

We understand that now, more than ever, household incomes will be strained, especially in light of COVID-19. Many consumers will be struggling to pay their bills while needing a reliable electricity supply. As part of our assessment we will consider what options there are to manage price shocks, while ensuring Aurora’s investment plans are for the long-term benefit of their consumers.

About Aurora

Aurora Energy owns and operates the poles, lines and other equipment that distribute electricity from Transpower’s national grid to 90,000 homes, farms and businesses in Dunedin, Central Otago and Queenstown Lakes. Aurora is a wholly owned subsidiary of Dunedin City Holdings Limited, owned by Dunedin City Council. Aurora’s charges are built into power bills and are something its consumers are required to pay no matter which power company they are with. Typically, electricity distribution charges make up about a quarter of an average residential consumer’s power bill.

We want to hear from you

Your opinion matters to us. We will review the findings from Aurora’s consultation with consumers and will conduct our own consultation. This includes holding meetings in Dunedin, Central Otago and Queenstown Lakes after we release our issues paper in late July.

In the meantime, we welcome feedback on Aurora’s final proposal. This can be emailed to

A timeline of key steps in our assessment process are outlined below.

Learn more

Find out more about our assessment of Aurora’s investment plan here.

Find out more about the work to restore Otago and Queenstown’s power network here.

Contact us

We will be seeking specific feedback from consumers throughout our assessment process. However, if you want to get in contact with us please email

Email if you want to be added to our mailing list for updates on this project.

This view shows the latest stage in the project. Click on the circled dates to see details. Navigate to other months, or scroll down, to see all stages.

Note: these dates are indicative only and are subject to change.

  • 31 Mar 2021

    Final decision due

  • 17 Dec 2020

    Cross-submissions on draft decision due

  • 03 Dec 2020

    Submissions on draft decision due

  • 12 Nov 2020

    Draft decision due

  • 20 Aug 2020

    Submissions on process and issues paper due

  • 30 Jul 2020

    Process and issues paper due

  • 12 Jun 2020


    Aurora Energy's CPP application published

    See documents

  • 19 May 2020


    Introductory paper about Aurora Energy’s upcoming investment proposal

    See documents

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