The Commission determines the total cost to the Government to provide relay services each year, which is then paid for from the Telecommunications Development Levy.

Sprint was contracted to provide relay services to meet the communication needs of the deaf, deafblind, hearing impaired, and speech impaired. Sprint was compensated for the provision of the relay services by the Government.

2020/21 TRS cost calculation

The current Telecommunications Relay Service (TRS) cost calculation covers the period from 1 July 2020 to 30 June 2021.

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Previous TRS cost calculations

Here you will find previous TRS cost calculations.

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