The Telecommunications Relay Service (TRS) allows people who are deaf, hearing impaired or speech impaired to place calls to mobile or landline telephones using a keyboard or other device.
The Commission determines the total cost to the Government to provide relay services each year, which is then paid for from the Telecommunications Development Levy.
Sprint was contracted to provide relay services to meet the communication needs of the deaf, deafblind, hearing impaired, and speech impaired. Sprint was compensated for the provision of the relay services by the Government.
