In 2016 we completed our 5-yearly review of Schedule 1 of the Telecommunications Act and confirmed we will investigate whether Spark’s resale voice services should be deregulated.
The purpose of the Commission 111 Contact Code is to ensure that vulnerable consumers, or persons on their behalf, have reasonable access to an appropriate means of contacting the 111 emergency service in the event of a power failure at their premises.
We are required to complete an Investigation into the regulation of certain copper services contained in Schedule 1 of the Telecommunications Act 2001 (the Act) by no later than 31 December 2025.