Number portability enables a customer to switch telecommunications providers while keeping the same phone number.
Local and mobile number portability (LMNP) are both regulated under the Telecommunications Act. Our current December 2016 determination is set to expire in December 2021.
In July 2021 we initiated the process for making a new determination and decided there are reasonable grounds to commence an investigation into issuing a new determination for the LMNP services under section 39 of the Act.
We intend to issue a new determination by 19 December 2021 when the current determination expires.