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  • When a consumer or competitor raises a complaint

    Read more about customer complaints on the business.govt.nz website. ... our online form or call 0800 943 600.

  • Fibre content labelling

    This includes goods for sale:. in a shop. on online auction sites.

  • Mobile traders and door-to-door sales

    Trucks shops or other mobile traders selling household goods such as clothes and electronics are a common sight in some neighbourhoods in Aotearoa New Zealand.

  • Being a guarantor

    posting information about the changes on their website (if they have one).

  • Country of origin labelling for clothing and footwear

    You can access the Regulations and the Fair Trading Act online at the government’s legislation website www.legislation.govt.nz. ... The information on this website is free. Read more about country…

  • The fees

    Make their standard contracts, fees and charges available on their website and at any lending branches.

  • Water efficiency labels

    The rules apply to products being sold in store or online. ... Individuals can be fined up to $10,000. Read more about WELS on the Ministry for the Environment website.

  • Getting a loan

    Check out the Sorted website for tools, such as a budgeting tool to help you prepare: www.sorted.org.nz. ... You can read more about what to look for when getting a loan and what is consumer credit on our website.

  • Bait advertising

    Bait advertising. Advertising goods and services that you cannot supply in order to get people into your shop or an online sale is known as 'bait advertising' and is illegal. ... The company was convicted and fined.…

  • Ko e fai ‘o e fatongia ‘i he tūkunga angamaheni

    Ko e fai ‘o e fatongia ‘i he tūkunga angamaheni. Fakalahi ho’o ‘ilo ki ho’o totonu ‘i he fefakatau’aki - ‘i he ngaahi tūkunga angamaheni ‘i ‘e fai ai ha‘o fakatau. Ako mo ‘ilo ‘a e ngaahi fatongia ‘oku tonu ke ke fai