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As a business, there are rules in the Fair Trading Act that apply to all aspects of promoting and selling goods and services – from advertising and pricing to sales techniques.
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Accessibility. This website and its content have been developed with reference to the New Zealand Government Web Standards.
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Whether you are buying goods or services in a shop, online, over the phone, or signing up to a consumer loan, you have rights.
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Copyright. Crown Copyright. Copyright material on the www.comcom.govt.nz website is protected by copyright owned by the Commerce Commission on behalf of the Crown. ... party. (This includes material on websites you…
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The Commission has released a report detailing the findings of its review of 215 lenders’ websites for compliance with disclosure rules.
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nz. For members of the public with disputes or complaints, please complete our online form.
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Requesting official information. If you are looking for information from the Commission that is not publicly available on our website, you can make an official information request. ... We publish selected official information…
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It also applies to advertising in all forms such as online, print, TV, social media - and in all dealings with consumers. ... Your rights when borrowing money. Lenders must make information about their loans freely available to you…
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Other organisations which may be able to help you include:. the Consumer Protection website for information on the Consumer Guarantees Act.
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Online reviews. Online reviews provide an increasingly important source of information for consumers contemplating the purchase of goods and services.