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  • Buying goods and services

    Read more aboutBuying online is a convenient way to shop, giving you access to a wide range of products and services.

  • COVID-19

    To help keep our phone lines free for urgent matters, we encourage you to make a complaint about a business via our online complaints form.

  • Making accurate claims

    You can read more about health and nutritional claims on New Zealand Food Safety's website. ... Read more about growing organically on the Ministry for Primary Industries website..

  • Consumer credit fees

    See all of the 2021 lender seminar presentations on our website.

  • Buying online

    Buying online is a convenient way to shop, giving you access to a wide range of products and services.

  • Pyramid schemes

    Pyramid schemes. Pyramid selling schemes are illegal in New Zealand. What is a pyramid scheme? ... Pyramid selling schemes may involve 'gimmick' products (for example certificates) or overpriced products or…

  • Lender responsibility principles

    You can download the code from the Consumer Protection website.

  • Buying online

    Buying online is a convenient way to shop, giving you access to a wide range of products and services.

  • Hardship applications

    advertising, selling or disposing of consumer goods that have been repossessed.

  • Construction and property

    Read more on the Consumer Protection website..