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  • Electricity and gas​

    You can do this by visiting Consumer NZ's Powerswitch website or the Electricity Authority's What's my number website. ... Visit the Citizens Advice Bureau website or contact them by…

  • Offering layby sale agreements

    If you are selling goods or services and they are being paid for in instalments, but fees (other than a cancellation fee) or interest are included, then as well as being ... Read more about selling door-to-door. To…

  • Understanding Stakeholder Perceptions

    The Commerce Commission ‘Understanding Stakeholder Perceptions’ audit is based on qualitative interviews and quantitative online surveys conducted in November and December 2022.

  • Cartel Leniency and Immunity FAQ

    The Solicitor-General has published guidance on immunity from prosecution for cartel offences which can be found on the Crown Law website.

  • Pricing

    the claimed usual price is out of date. If a business routinely sells products at a promotional price, then the promotional price becomes the usual selling price. ... It would be misleading for a business to keep claiming it was…

  • Fibre content labelling

    You can access the Regulations and the Fair Trading Act online at the government’s legislation website www.legislation.govt.nz. ... The information on this website is free. Read more about fibre…

  • When a consumer or competitor raises a complaint

    Read more about customer complaints on the business.govt.nz website. ... our online form or call 0800 943 600.

  • Country of origin of food

    For more information please see the Ministry of Business, Innovation and Employment's website.

  • Collaboration and Sustainability Guidelines

    Read about avoiding anti-competitive behaviour on our website.

  • Water efficiency labels

    The rules apply to products being sold in store or online. ... Individuals can be fined up to $10,000. Read more about WELS on the Ministry for the Environment website.