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  • Our policies and guidelines

    The Commission publishes policies and guidelines to assist stakeholders to understand how we operate.

  • Working with other agencies

    The Commission works with other New Zealand and overseas agencies to help achieve our vision.

  • Dealing with typical situations

    Do you have an issue or problem you need to solve? Below are some typical situations you may come across while running your business.

  • Annual Return

    Lenders must provide an annual return to the Commission containing information about loans entered during the year.

  • Requesting official information

    If you are looking for information from the Commission that is not publicly available on our website, you can make an official information request.

  • Market studies

    The function to carry out competition studies (also known as market studies) and to prepare competition reports was added to the Commission's functions from October 2018 through amendment to the Commerce Act.

  • Make a complaint

    If you think a business or person isn't complying with one of the laws we enforce, you can make a complaint to us.

  • Laws we enforce

    The Commerce Commission is New Zealand's competition, consumer and regulatory agency.

  • Lending online

    It does not matter how a loan is made – whether it is online, in person, on the phone or by text or email, the lender responsibility principles apply.

  • Make a complaint

    If you think a business or person isn't complying with one of the laws we enforce, you can make a complaint to us.