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In August 2015, we released a report detailing the findings of our year-long project looking at mobile traders, commonly known as truck shops.
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We commission research to inform our work, and share it as part of our commitment to greater transparency and increasing understanding of what we do.
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Our role as an organisation is more extensive in certain industries that are essential to everyday life and the economy – including electricity, gas, and telecommunications.
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Unfair contract terms provisions are designed to protect consumers from contract terms that create a significant imbalance of rights or obligations.
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This page contains information about regulatory inquiries we undertook prior to the introduction of the the current Part 4 inquiries process in 2008.
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The Commission produces these documents to help keep you informed about the work that we do
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Like most businesses in New Zealand, fuel retailers set the price they sell their products to consumers. The Commission does not regulate fuel prices in New Zealand.
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Red Flags is a resource designed specifically for consumer advisers such as financial mentors, and others helping people in debt. It is intended to empower advisers to better identify unlawful conduct and assist their clients to resolve problems
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Tropical Cyclone Gabrielle was a severe weather event that devastated parts of Aotearoa New Zealand in February 2023.
