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There are rules lenders or repossession agents must follow when repossessing goods.
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If you or your company is a provider of consumer credit (lender) or a mobile trader, and you are not already licenced or authorised by the Financial Market Authority or Reserve Bank of New Zealand, you must be certified under Part 5A of the Credit
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You must provide key information to borrowers before a loan is entered into, and at certain times during its life.
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If you provide high-loans, there are specific rules that you will need to comply with from 1 June 2020.
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When providing credit, you must ensure you comply with the lender responsibility principles. The lender responsibility principles impose obligations on lenders when advertising, before entering into a loan, and during all subsequent dealings with
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Whenever you advertise your product or service you must not use words, imagery or any unfair sales practices which are likely to mislead or deceive consumers.
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As a consumer you probably enter a number of contracts every day on-line or in a store – even if you do not realise it.
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If a borrower makes a hardship application, you are required to consider it and follow a specific process.
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Lenders must provide an annual return to the Commission containing information about loans entered during the year.
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COVID-19 brings with it significant challenges for our economy, for businesses and for New Zealanders.
