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  • Advertising

    For more information, watch the online seminar about advertising and fees, and read this handout.

  • Selling extended warranties

    If you sell extended warranties for an additional price to consumers there are rules you must comply with.

  • Selling extended warranties

    If you sell extended warranties for an additional price to consumers there are rules you must comply with.

  • Next Gen sweepstakes scam refunds

    The case information and specific information about the refund program is available on the FTC’s website. ... Reporting a scam. To report complaints about lotteries, sweepstakes or prize scams in New Zealand, please make a complaint …

  • Complaints snapshot 2020/21

    Consumers can make a complaint to the Commission via our website, by calling 0800 943 600 or by email to contact@comcom.govt.nz.

  • Running competitions and promotions

    Finally, you must not disguise the cost of a 'free' gift or prize by including it in the selling price of the advertised goods.

  • Complaints snapshot 2020/21

    Consumers can make a complaint to the Commission via our website, by calling 0800 943 600 or by email to contact@comcom.govt.nz.

  • Bait advertising

    Bait advertising. Advertising goods and services that you cannot supply in order to get people into your shop or an online sale is known as 'bait advertising' and is illegal. ... The company was convicted and fined.…

  • Disclosure obligations

    You can do this in three ways:. If you have a website, you must display your standard form contract terms and costs of borrowing prominently and clearly on the site. ... This applies even if you have already publicly displayed the…

  • Comparative advertising

    For example you must be able to identify where your customers can readily purchase the goods at the 'elsewhere' price you use (eg at a nearby store or online).