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  • Complaint process

    This is the process we follow when we receive a complaint.

  • Make a complaint

    If you think a business or person isn't complying with one of the laws we enforce, you can make a complaint to us.

  • Our structure

    The Commission is made up of eight branches: Competition, Credit, Fair Trading, Infrastructure Regulation, Legal Services, Market Regulation, Organisation Performance and Strategy, Governance and Engagement.

  • What is a cartel?

    What is a cartel? Think you know what cartels are and why they’re illegal? A cartel is where two or more businesses agree not to compete. Cartels are illegal because they harm consumers by preventing businesses from competing to provide better

  • Scams

    Scams target New Zealanders of all ages and backgrounds. They can come in many forms including an email, a letter, a website or a phone call. Whatever the method, a scam is about tricking you into parting with your money and they are becoming

  • Strategic planning and accountability reporting

    The Commission produces these documents to help keep you informed about the work that we do

  • What is a cartel?

    A cartel is where two or more businesses agree not to compete with each other. This conduct can take many forms, including price fixing, sharing markets, rigging bids or restricting output of goods and services. This includes such conduct in

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    Keep up to date with what is going on at the Commerce Commission.

  • Cartel Prosecutors Panel

    A Cartel Prosecutors Panel has been established to conduct criminal cartel proceedings on behalf of the Crown and the Commission. In accordance with section 107 of the Commerce Act 1986, the Panel has been appointed by Te Rōia Mātāmua o te

  • Billing Clarity Research

    In March 2023, the Commission engaged Perceptive to undertake Billing Clarity Research to determine what the current issues consumers are faced with when trying to understand their broadband and mobile bills. This qualitative research was completed