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  • Changes to credit laws

    There have been a number of changes to credit laws since 2019 which are set out in the timeline below.

  • Unconscionable conduct

    There are rules in the Fair Trading Act that apply to a range of business conduct – from advertising and pricing to sales techniques, as well as contracts between businesses and between businesses and consumers. Those rules include a prohib

  • What happens when you do not comply with the law

    There are several enforcement options available to us when businesses fail to comply with the law.

  • Selling goods and services

    When you sell goods and services in New Zealand it is important that you understand and comply with consumer laws. If you sell to New Zealanders from overseas the same laws still apply.

  • Credit Pānui for Lenders

    This quarterly pānui updates lenders on all the latest news from the Credit branch.

  • Laws we enforce

    The Commerce Commission is New Zealand's competition, consumer and regulatory agency.

  • Commission confirms greater transparency requirements for lines companies…

    29 Feb 2024 -  The Commerce Commission has published its final decision on the changes to information New Zealand's local lines companies must disclose publicly as they adapt to an increasing demand on their networks, driven in large part by New Zealand&rs

  • Parking

    When choosing where to park your car, check to see if there is signage that identifies who owns or operates the car park you are using. You risk being clamped or towed if you use a parking spot you are not legally allowed to use.

  • Environmental claims

    Consumers are increasingly considering the environment when making purchasing decisions.

  • Unconscionable conduct

    There are rules in the Fair Trading Act that apply to a range of business conduct – from advertising and pricing to sales techniques, as well as contracts between businesses and between businesses and consumers. Those rules include a prohib