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We currently have a contract with Sam Knows to monitor broadband performance and publish monthly reports, which are available on our website.
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To make a complaint, you can fill out the online form or call 0800 943 600.
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It is linked to Consumer NZ’s Powerswitch website.
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Regulated gas pipelines businesses provide information to us as part of their disclosure requirements. We then publish a summary and analysis of this information on our website.
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Regulated fibre businesses publish information on their websites and provide information to us as part of their disclosure requirements. Our summary and analysis of this information will be available on this page.
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Restricting output. Restricting output is when two or more competing buyers or sellers agree to prevent, restrict, or limit the goods or services they are buying or selling or the goods
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Regulated electricity lines businesses provide information to us as part of their disclosure requirements. We then publish a summary and analysis of this information on our website.
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The Commission runs a programme to measure the broadband performance of households across Aotearoa New Zealand.
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Resources. We provide some copper transition FAQs on our website. A fact sheet for consumers on the transition from copper services to fibre services has also been developed by the Telecommunications
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Other related documents can be found in the documents section of the website.
