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  • Documents

    Documents. This section holds all the downloadable documents that are available on the website.

  • Care labelling

    This includes textile goods for sale:. in a shop. on online auction sites.

  • Selling extended warranties

    If you sell extended warranties for an additional price to consumers there are rules you must comply with.

  • Enforcing your rights and dispute resolution

    temporary businesses like a souvenir stall or ice cream stand, and online sellers. ... Go to the Disputes Tribunal website for more information or to make a claim.

  • Collaboration and Sustainability Guidelines

    Read about avoiding anti-competitive behaviour on our website.

  • Reporting cartel conduct

    The information provided through this online tool cannot be traced back to you, as long as you do not enter any information that identifies you.

  • Offering layby sale agreements

    If you are selling goods or services and they are being paid for in instalments, but fees (other than a cancellation fee) or interest are included, then as well as being ... Read more about selling door-to-door. To…

  • Pricing

    the claimed usual price is out of date. If a business routinely sells products at a promotional price, then the promotional price becomes the usual selling price. ... It would be misleading for a business to keep claiming it was…

  • Repossession

    You can read more about disabling devices on the Community Law website, https://communitylaw.org.nz/.

  • Fibre content labelling

    You can access the Regulations and the Fair Trading Act online at the government’s legislation website www.legislation.govt.nz. ... The information on this website is free. Read more about fibre…