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It is important that as a business, and especially if yours is a small business, that you know your rights.Small trade standard form contracts between businesses must not contain unfair terms. You are also protected against unconscionabl
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Anyone who runs a business in New Zealand must comply with the Commerce Act, which aims to promote competition in markets for the long-term benefit of consumers.
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The Commission publishes policies and guidelines to assist stakeholders to understand how we operate.
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We work with the consumer advisory sector to ensure we hear about the issues that cause consumers harm and to protect the wider community from unlawful trade practices.
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Mergers can bring many benefits to the New Zealand economy by making businesses more efficient and innovative. However, some mergers also have the potential to substantially lessen competition in the market to the detriment of consumers.
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Do you have an issue or problem you need to solve? Below are some typical situations that consumers often find themselves in.
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The Complaints Snapshot identifies the major themes of consumer complaints submitted to the Commission during the year.
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We are New Zealand's competition, consumer and regulatory agency.
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Complaint form. Before you make a complaint, please consider the following information about our service:. We generally cannot take action on your behalf. We are not a dispute resolution service and generally cannot assist you to get a refund or
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The Commission works with other New Zealand and overseas agencies to help achieve our vision.