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  • Accessibility

    Accessibility. This website and its content have been developed with reference to the New Zealand Government Web Standards.

  • ​Copyright

    Copyright. Crown Copyright. Copyright material on the www.comcom.govt.nz website is protected by copyright owned by the Commerce Commission on behalf of the Crown. ... party. (This includes material on websites you…

  • Consumers

    Whether you are buying goods or services in a shop, online, over the phone, or signing up to a consumer loan, you have rights.

  • Business

    As a business, there are rules in the Fair Trading Act that apply to all aspects of promoting and selling goods and services – from advertising and pricing to sales techniques.

  • News and media

    nz. For members of the public with disputes or complaints, please complete our online form.

  • Consumer reports

    The Commission has released a report detailing the findings of its review of 215 lenders’ websites for compliance with disclosure rules.

  • How the Commission helps

    Other organisations which may be able to help you include:. the Consumer Protection website for information on the Consumer Guarantees Act.

  • Requesting official information

    Requesting official information. If you are looking for information from the Commission that is not publicly available on our website, you can make an official information request. ... We publish selected official information…

  • Your rights as a consumer

    It also applies to advertising in all forms such as online, print, TV, social media - and in all dealings with consumers. ... Your rights when borrowing money. Lenders must make information about their loans freely available to you…

  • Scams

    These include:. pyramid schemes. prize and lottery scams. online retailers who don't supply. ... Their website has information about how to avoid financial and investment scams and steps you can take to protect…